Technology is an important part of our day to day business.
Our industry recognized software platform allows us the ability to process information electronically & efficiently directly to our customers using a variety of communication methods and enhancing our customer service capability.
Some of the key features are:
- Purchase Order Management/ Reports
- Shipment Monitoring / Status Reports
- Tracking by Part Number, Purchase Order Number or other Key References
- Automated Shipment Alerts, ie Pre Alerts/ Arrival Notices etc.
- Electronic POD (Proof of Delivery)
- Paperless Shipment File electronically delivered to a nominated contact/s
- Real time milestone notifications to capture key information of a shipment
- Electronic delivery of statements & invoices, which are also accessible online
- Customized Reports to measure agreed (KPI’s) Key Performance Indicators to ensure service standards are maintained
- Interactive Customer Portal with unique user log in details providing customers the flexibility to access live shipment data 24/7, anytime & anywhere